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Plans & Pricing

Flexible pricing solutions for your business

Hot
Standard
$360 per agent/year
Build best-in-class customer engagement experience. Support, onboard and engage customers with Standard.
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Enterprise
$600 per agent/year
Enterprise-grade security, advanced permissions, advanced data privacy compliance, and extensibility to meet all your enterprise needs.
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  • Features
  • $360per agent/year billed annually
  • $600per agent/year billed annually
Channels
  • Apps
  • Website
  • H5
  • Wechat
Applications
  • Web
Basic Fuction
  • Rich media messages
    (Text & Emoji & Image & Audio & Image & Custom graphics context)
  • Smart chat routing
  • Smart phrase
  • Satisfaction survey
  • Chat tagging
  • Group management
  • Customer tagging
  • Customer blacklisting
  • Leaving message
  • Customer details
Advanced Functions of Customer Terminal
  • Custom avatar and logo
  • Show agent input status
  • ✖
  • Show queuing customers
  • ✖
  • Custom stickers
  • ✖
  • Custom menu of Web customers teminal
  • ✖
Advanced Functions of Agent Workplace
  • Customer message foreknowledge
  • ✖
  • Agent message recalling
  • ✖
  • Knowledge
  • ✖
  • Custom customer details
  • ✖
  • Multiple schedules
  • ✖
Monitoring and Management
  • Permissions management
  • Advanced chat routing
  • ✖
  • Chat assistance
  • ✖
  • Keywords match
  • ✖
Stats and Review
  • Basic chat statistics(Workload & Service quality)
  • ✖
  • Customer reports
  • Export data
  • Basic review
  • ✖
  • Random review
  • ✖
API
  • Third party docking
  • ✖
Purchase service
  • After-sales service
  • ✖
Service Level Agreement(SLA)
  • Stable and reliable cloud service
  • 99.90%
  • 99.90%

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